This is quite simply an amazing example of practical de-escalation and conflict management. A little absurd, yes (with group hug and stuff ...).
Do yourself a favor, and read the whole story - it's actually both funny, weird and educational all at the same time :-)
Story:
Washington DC Police on Capitol Hill are baffled by an attempted robbery that began with a handgun put to the head of a teenager and ended in a group hug.
It started about midnight on June 16 when a group of friends was finishing a dinner of marinated steaks and jumbo shrimp on the back patio of a DC home. That's when a hooded man slid through an open gate and pointed a handgun at the head of a 14-year-old girl.
"Give me your money, or I'll start shooting," he said, according to D.C. police and witnesses.
Everyone froze, including the girl's parents. Then one guest spoke.
"We were just finishing dinner," Cristina "Cha Cha" Rowan, 43, told the man. "Why don't you have a glass of wine with us?"
The intruder had a sip of their Chateau Malescot St-Exupery and said, "Damn, that's good wine."
Source
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